Sounds like they are still operating illegally by the nature of this email. Once the serial number is blocked, future attempts to install or reinstall will fail. Software, even non-genuine software, can work normally until Adobe identifies, blocks or deactivates the fraudulent serial number as part of a legal action taken against the seller. Why did my serial number or software work for installation before and not now? Customers may only realize that the serial numbers have been blocked when they attempt to install or re-install the software. When Adobe discovers this fraudulent behavior, these keys are deactivated to prevent further abuse. Invalid and revoked serial numbers are serial numbers that have been blocked by Adobe because they have been obtained or generated illegally by unauthorized resellers. What are invalid or revoked serial numbers? Not the practice you would expect if they wanted to "force you into the cloud." So if your license was revoked, there was just cause.įrom this link: Adobe Genuine software FAQ The delay in revoking a license means it is activated in good faith until they know otherwise.Īs Adobe turns off activation servers, they provide a non-activation replacement. I hope this company can fix it for you.Īs for the assertion that the software would have been rejected at activation if it was not genuine, No, not true. Seems like Adobe is doing this to a lot of people who had student accounts.įirst off, marc. Do note that the registration process only allows you support from Adobe while they still offer support for this version of the product and they no longer offer support for CS6 products however, we will offer the support required if any, please advise. Please be informed that this key has already been registered by us as such, you will be required to turn off the registration request at the pop-up window. The replacement serial key will allow you to reactivate the software and have continued use of your product with no issues. We can offer you a replacement serial key for Adobe Premiere Pro CS6 at a discounted price we currently do not have available the extended version. We do not sell pirated products, and this is obviously an Adobe issue that seems to run rampant, it seems adobe is forcing persons with CS6 products installed to upgrade to the Cloud version, please see below the URL's and the forums below: This is the easiest way to get rid of complaining clients, and throws the problem back to the client and reseller and in turn it seems like this is their way of forcing the client to go with the Cloud version they now offer. We will try and help our clients with this issue together with Adobe, however it is an Adobe issue as it seems that they are basically revoking or expiring all types of licenses (the license could not be pirated as the license would have to be valid in order for Adobe to revoke or expire it).Īdobe call center staffs/online-chat staff seems to either have been instructed to say the license is revoked or don't know any better and so they say that any revoked license is pirated. Please be advised that the key and license you purchased and installed is NOT pirated, otherwise you would not have been able to activate, and the software you installed was downloaded directly from Adobe's website. I hope you can fully shed light on this situation and I would like to have full access (not trialled) to Adobe CS6 as it was before as soon as possible, please. I registered with Adobe on around the same time I got the software so there should be some kind of record of my purchase. I have tried to chat to someone in your live chat forum but as soon as I got through it cut out like they were answering and deliberately then ending the conversation. Please contact Customer Support." I am totally shocked if this is the case. I noticed someone else had an issue with this company mentioned in the thread "The serial number you have entered has been revoked. I paid £239.19 for this Software at the time and my reason for purchasing CS6 outright is because I don't want to move to the monthly subscription fees that Creative Cloud has. Now when I log in to Premiere Pro CS6 it says that it is a trial version and when I entered the Serial Number it says it has been revoked. I only recently just did a few upgrades and then had to login to Creative Cloud for some reason and this has caused me a big headache.Now when I log in to Premiere Pro CS6 it says that it is a trial version and when I entered the Serial Number it says it has been revoked. I purchased it from a reputable company at the time called Royal Tech Savers. I have been using you Adobe Premiere Pro CS6 for just over two years now.
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